Salon Standards - Increasing Customer Spend
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JOPIRZA CONSULTANTS SERVICE PORTFOLIO

Jopirza Consultants offers a range of Specialist Services and Management Training Programmes designed to maximise your organisation's performance and profitability. Our personalised service means that the training programmes below can be customised to meet your business needs.


SPECIALIST SERVICES

'Investor in People' Advisor
Preparing your company for the 'Investor in People' recognition.
Male/Female Executive Image Enhancement
Upgrading your image for success in today's business world.without the cost!

Customer Service Analysis - Using 'Mystery Shopping'
Analysing your customer service in a real life situation and recommending improvements.

Performance Assessment
Implementing effective Review and Appraisal policies for the Hair, Beauty, Retail and Service Industry.

Nergish Wadia-Austin
Salon 'Rah Rah' Day
Motivational day spent with the entire Salon team discussing how to maximise individual performance, the team's role in local networking and the importance of great customer service.


TRAINING PROGRAMMES


GENERAL MANAGEMENT

First Impressions
Today's Salon Receptionist-what's expected of someone in this key role

The Art of Long Distance Management
Helping Regional and Area Managers maximise the performance of their site managers.

Leading from the Front
How to lead even the most challenging team in a dynamic, effective and caring manner.

Inside Out Teams
Begins with team leadership in the classroom and moves outdoors to overcome physical challenges together.

Not Another Meeting!
How to turn the waste of time and personnel resources into a dynamic communication channel.

Nergish Wadia-Austin
Follow Me to Success
How to motivate and delegate so that others will want to follow your lead.


HAIR AND BEAUTY INDUSTRY MANAGEMENT

No Sales Pitch . Guaranteed!

Making customers want to buy more from your Hair or Beauty Salon without 'selling' to them.

Golden Growth
Maximising the profitability of your Hair or Beauty Salon year after year!

True or False?
Interviewing skills to get past initial impressions to the true skill set of your future employees.

©Jopirza Consultants


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