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Relevance of information to your business
Kindly answer the following in your own words...
Would you use it to train your team?
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How did it benefit your team?
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Why?
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Do you consider it value for money?
Is there a similar tool in the industry that you would prefer to use to deliver similar customer service training?
Your overall comments about the presentation
What other areas of training on video/DVD would you find beneficial to you and/or your team?
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