If you are a tutor and are thinking of purchasing the Increasing Customer Spend DVD's on behalf of the College, you will find below some details that will help you to decide if it is appropriate for the training that you are offering.

The Stylist’s Approach DVD is an ideal way to deliver the crucial "How to behave as a professional would" message to the hairdressers of the future. They are designed to instil confidence, set helpful routines and promote good work habits. Implementing the techniques shown will help young hairdressers earn more in their commission structures as a result of a thorough consultation and it gives the hairdresser a better understanding of their customer's needs.

The Receptionist’s Approach DVD is helpful to set the standards for professional telephone techniques, up-selling over the phone, daily preparation, appointment page management for maximum bookings, re-booking techniques and mini salon customer consultations to encourage retail sales from behind the desk. The DVD shows receptionists just how necessary and vital their roles are in a busy salon

A GREAT TOOL FOR PREPARING THE YOUNG HAIRDRESSERS AND RECEPTIONISTS FOR THEIR WORKING LIFE IN A BUSY SALON!

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